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Regardless of skill, hiring a person who is a poor fit can be the wrong decision. A new hire who is not well aligned with the role, organization, culture, and way of working may struggle to reach optimum performance, remain engaged, or stay with the organization.

The solution is to implement strategies that identify the right talent — including the skills and abilities required for success — while also evaluating whether the candidate is a good fit for the organization and the role.

Behavioral-Based Interviewing provides a structured approach for evaluating candidates based on what they have actually done rather than what they hypothetically say they would do. This webinar will provide practical strategies for using behavioral interviewing to improve hiring decisions and develop a consistent process for selecting the right talent.

Participants will learn how to identify critical job requirements, develop effective behavioral questions, minimize common interviewer evaluation errors, and build a structured interview process from start to finish.

Webinar Objectives

• Understand the job requirements and critical skills needed for success.
• Learn how to align the skills, knowledge, and abilities required for a position with organizational culture and how work is done.
• Understand Behavioral-Based Interviewing and how it can be used to accurately assess candidate skills, abilities, and fit.
• Learn how to evaluate what a candidate actually did rather than relying solely on hypothetical responses.
• Recognize common errors in evaluating candidates and strategies to minimize or avoid them.
• Develop a structured interview process from start to finish to support better hiring decisions.

Webinar Agenda

• Understanding job requirements and critical skills
• Behavioral-Based Interviewing fundamentals
• Using behavioral questions to evaluate candidates
• Common errors in evaluating candidates
• Developing a structured interview process
• Linking organizational values to employee selection
• Evaluating candidates for best fit
• Acceptable and unacceptable areas of inquiry
• Using probing and follow-up questions
• Applying Behavior Anchored Rating systems
• Connecting the interview process with performance management

Webinar Highlights

• Learn the “SOAR” method for creating Behavioral-Based Interviewing
• Receive 43 Behavioral Based Interview Questions
• Learn the Top 10 Tips for Interviewers
• Understand the sources of interviewer rater errors
• Learn how to link corporate values to employee selection
• Understand how to interview for “best fit”
• Review acceptable and unacceptable areas of inquiry
• Learn how probing and follow-up questions can make a difference
• Use a Behavior Anchored Rating system to evaluate candidates
• Learn how to build the interview process into the performance management system

Participant Materials

Participants will receive:

• 43 Behavioral Based Interview Questions
• Acceptable and Unacceptable Inquiries Chart
• Competencies for Job Descriptions and Interviewing
• 338 Behavior Based Questions organized by Key Performance Areas

Who Should Attend

• Leaders
• Managers and Supervisors
• Human Resources professionals
• Organizational development professionals